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Get In Touch. We're Here To Help!
Have a question about your order or our products? The Vitalform team replies within1–2 business days. During high demand periods, responses may take slightly longer.
Information
We're Open
Monday to Friday: 9:00 AM – 5:00 PM (PST)
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Why VitalForm?
FAQ's
What payment methods are accepted?
We accept a wide range of payment methods and major credit and debit cards, including:
- Visa
- Mastercard
- American Express
- Discover
You can also check out quickly and securely using Shop Pay, Apple Pay, Google Pay, or PayPal. We offer flexible payment options through Shop Pay Installments and other supported providers, so you can pay the way that works best for you.
How fast is shipping?
Processing Time: 3 - 10 business days. Upon completion of your order, your package will be handed over to our trusted delivery partners.
Shipping Timeframe: 6 - 9 business days.
Total Estimated Delivery Time: 9 - 22 business days.
Order Cutoff Time: 5:00 PM (PST), Monday through Friday. Orders placed after this time are processed the next business day, which may result in an additional day being added to your delivery time.
In cases of delayed deliveries, loss, or damage, our customer support team is here to help. Reach out to us at info@vitalformfitness.com as soon as possible so we can assist you quickly.
What is VitalForm's return policy?
Return Window: You have 30 days from the date your order arrives to start a return, giving you plenty of time to make sure your product meets your performance standards.
Return Condition: In order to qualify for a return, the item must be unused, kept in their original condition, and packaged with all original materials and accessories.
Contact our support team at info@vitalformfitness.com, and we’ll help you exchange or return your item quickly.
How can I contact customer support?
Feel free to contact our customer support at anytime!
Store Name: VitalForm
Address:5050 East Garford Street, 167, Long Beach California 90815, United States
Email:info@vitalformfitness.com
Phone:+15626037080
